TERMS OF SERVICE
Welcome to the Top Tier Travel website. By accessing or using our website and services, you agree to comply with the following terms and conditions.
Please read these Terms of Service carefully before using the website.
Acceptance of Terms
By accessing, browsing, or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, as well as our Privacy Policy.
Services Provided
Top Tier Travel provides luxury travel services, including but not limited to hotel bookings, event coordination, private accommodations, and concierge services. All services are subject to availability, and specific terms and conditions may apply to individual bookings and packages.
Client Responsibilities
When using our services, you agree to provide accurate, current, and complete information as required for reservations and other services. You are responsible for ensuring that all personal and payment information is correct and up-to-date.
Payment Terms
All fees for services are outlined at the time of booking. Payments must be made through approved methods, which may include credit cards, bank transfers, or other electronic payment methods. Certain services may require deposits or full payment upfront. Failure to complete payment may result in cancellation of the booking or service. Any outstanding balances must be settled before the travel date.
Cancellations and Refunds
Cancellation policies vary based on the services booked and the terms of our third-party partners (e.g., hotels, airlines, or event venues). Any cancellations must be made in writing and are subject to the specific cancellation terms provided at the time of booking. Refunds will be processed according to these terms. In some cases, bookings may be non-refundable or subject to a cancellation fee.
Changes to Bookings
If you need to make changes to your booking, such as dates, destinations, or services, you must notify us as soon as possible. Changes are subject to availability and may incur additional fees. Some bookings may not be changeable or may have restrictions based on the terms and conditions of third-party service providers.
Liability Disclaimer
We are not responsible for the acts, errors, omissions, warranties, representations, breaches, or negligence of these suppliers or for any personal injuries, death, property damage, or other damages or expenses resulting from their services. We are not liable for any delays, cancellations, overbookings, strikes, force majeure events (such as natural disasters or political unrest), or any other issues beyond our control.
Privacy Policy
Your use of the website and services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our services, you consent to the collection and use of your information as described in the Privacy Policy.
Governing Law
These Terms of Service are governed by and construed in accordance with the laws of United States without regard to its conflict of law provisions. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts.